Playing on our Fountain Hall Stage.

Disney’s Frozen is approximately 2.5 hours with an intermission.
This show is intended for audiences 6 and up. All guests require a ticket, regardless of age.


Theatre FYI

We want our patrons to enjoy the various productions we offer each season. To ensure a positive experience for all visitors, we include age recommendations and content advisories for each show. These recommendations consider language, subject matter, and show length to help you choose suitable performances for your family.
Babes in arms and children under four (4) years of age are not permitted to attend live theatre productions. Please consider this rule when purchasing. Due to factors like runtime and subject matter, our productions are not designed for very young children. As all patrons must occupy their own seats during a show, young theatregoers can best experience live theatre at age four (4) and older. Additionally, children under 14 must be accompanied by a parent or guardian.
Photography or recording of any kind is strictly forbidden in the theatre.
Please turn off all cellular devices during the show and do not text during the show, as it is distracting to other patrons and the actors on stage.
There is no food, coffee, or tea permitted inside the theatre. Beverages purchased at our lobby bars are permitted inside the theatre (snacks are permitted during the holiday show only). Our staff reserve the right to refuse service of alcoholic beverages. Only one beverage per patron is permitted in the auditorium.
Please check the time and date of your tickets when purchasing - tickets are non-refundable and missed performances cannot be exchanged. If there is an error, contact the box office before the date on your tickets.
Online ticket sales will end approximately 1 hour before showtime.
Neptune Theatre is not responsible for any tickets purchased through second-party sellers.